Privacy Policy

This Privacy Policy describes how Dahlia Physician Housecalls LLC (“Dahlia,” “we,” “us,” or “our”)  collects, uses, and shares information about you that we obtain through our website. This Privacy Policy does not apply to our offline data collection activities, unless otherwise stated below or at the time of collection.

The practices described in this Privacy Policy are not applied to protected health information. Our privacy practices regarding protected health information are described in our Notice of Privacy Practices. You may contact us in writing to request a copy. With respect to information you submit through the “Schedule a Call” form on the site, once we have accepted such information, our handling of that information is governed by the Notice of Privacy Practices.

Information collection

Information You Provide To Us

We collect information you provide directly to us through the Website. For example, we collect information when you subscribe to receive notifications, schedule a call, or otherwise communicate with us through the Website.

The information we collect from you may include personal information. “Personal Information” is information that, whether alone or in combination with other information, can be used to identify an individual (such as first and last name, e-mail address, home address, telephone number, payment card information, or date of birth).  Information that has been de-identified such that it cannot be connected to an individual is not considered Personal Information for purposes of this Privacy Policy. 

Information We Collect Automatically

When you access or use the Website, certain information about your use of the Website may be collected automatically.  For example, we may collect your IP address, device identifier, browser type, domain name, operating system characteristics, data regarding the device you’re using, and information about your visit, such as access times, duration, and how you arrived at the Website.  This usage information may be combined with Personal Information, in which case we would treat the combined information as Personal Information. 

In addition to logging information about your visit, we may use various tracking mechanisms such as cookies, web beacons (also known as tracking pixels), and embedded scripts (collectively, “Tracking Technologies”) to automatically collect information about interactions with our Website or e-mails.

  • Cookies are small text files that a web page server places on your hard drive. The use of cookies is a common practice on many websites. We may place cookies on your computer to allow us to recognize you on the Sites during future visits, to measure web traffic, to offer you certain products or services, or to customize your visit. We use both session ID cookies and tracking cookies. Session cookies make it easier for you to navigate the Website, and they expire when you close your browser. Tracking cookies help us understand how you use the Website and enhance your user experience, and they remain on your hard drive for an extended period of time.

    Your Internet browser may include settings that permit you to block cookies or to be notified when cookies are placed. Please be aware that if you use these mechanisms to block or remove cookies, certain features and functions of the Website may be unavailable or may not operate optimally.

  • Web Beacons (also called “tracking pixels”) are small graphic images, also known as “Internet tags” or “clear gifs” that are embedded in web pages and e-mail messages. Web beacons may be used for various purposes, such as to count the number of visitors to the Website, to monitor how users navigate the Website, or to verify how many articles or links were actually viewed.

  • Embedded Scripts are designed to collect information about your interactions with the Website. These scripts are temporarily downloaded onto your computer from our web server, or the server of a third party with whom we work. They are active only while you are connected to the Website, and are deleted or deactivated thereafter.

Additional information about Tracking Technologies and your choices concerning their use are explained below in the Analytics Section and under Your Choices.

How we may use your information

We use information about you to operate the Website and to deliver the content and services you request. In addition, we may use information about you for other lawful purposes, including to:

  • Facilitate, manage, personalize and improve your online experience;

  • Respond to your comments, questions and requests, provide customer service, send you informational notices, and contact you if we need to obtain or provide additional information;

  • Manage your online account(s), including purchases, orders, payments, returns, and exchanges;

  • Send you technical notices, updates, security alerts, and support and administrative messages;

  • Communicate with you about products, services, offers, promotions, coupons, newsletters, and events and provide information we think will be of interest to you;

  • Conduct research and analysis, including focus groups and surveys about current services or of potential new services;

  • Prevent and address fraud, breach of policies or terms, and threats or harm; and

Send you advertisements and communicate with you regarding services, products, and events we think may interest you (for information about how to manage e-mail communications, see Your Choices below). 

How we may share information

We may permit our agents, vendors, consultants, and other service providers to access information collected through the website to carry out work on our behalf. This includes a third-party service provider that assists us with processing credit card payments when purchases are made through the Website. These third party service providers are prohibited from using Personal Information obtained in this manner for any purpose(s) other than to provide the services we have engaged them to perform. We also may share your information:

  • To perform statistical analysis, send you e-mail or postal mail, or provide customer support;

  • With our business partners, affiliates, and other third parties for purposes of sending their own marketing;

  • With our affiliates for internal business purposes;

  • If we are required to do so by law, regulation, or legal process (such as in response to a court order or subpoena);

  • To fulfill requests by government agencies, such as law enforcement authorities;

  • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity; or

  • To enforce our policies, or protect rights, property, or safety.

We also may share your information in connection with, or during negotiations of, any proposed or actual merger, purchase, sale, or any other type of acquisition or business combination of all or any portion of our assets, or any transfer of all or a portion of our business to another company. We reserve the right to transfer any information we obtain through the website in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, reorganization, or liquidation).

Links to other websites

The Website may include hyperlinks to other websites, online locations, platforms, or services for your convenience and information. Such linked websites may be operated by third parties that are not owned or controlled by Dahlia. They may use their own cookies, web beacons, and other Tracking Technologies to collect information about you, and they may solicit Personal Information directly from you. If you follow links from the Website to other websites, we encourage you to familiarize yourself with their privacy policies and terms of use. We are not responsible for the content or privacy practices of websites that we do not control.

Analytics services, advertising and online tracking

We may engage and work with third parties to serve advertisements on our behalf on the Website or on other websites, and to provide analytics services about use of the website and performance of our ads and content on other websites. In addition, we may participate in online advertising networks and exchanges that display relevant advertisements to visitors, both on the Website and on other websites, based on the visitors’ interests as reflected by their browsing habits. Third parties may use cookies and other Tracking Technologies to automatically collect information about you and your activities, such as registering a unique identifier for your device and tying that to your online activities on and off of our Website. We may use this information to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your online activity. 

Information about your use of the Website and other websites may be collected using Tracking Technologies across time and services, and used for various purposes such as to associate different devices you use, and to deliver relevant and retargeted content, including interest-based ads. 

Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites, the Website is not designed to respond to “Do Not Track” signals received from browsers.

Your choices

Accessing and Changing Information.

With few exceptions, you are entitled on your request to be informed about the information Dahlia collects about you.  You are also entitled to have Dahlia correct information about you that is held by us and that is incorrect.

The information that Dahlia collects will be retained and maintained as required by Texas records retention laws and rules. Different types of information are kept for different periods of time.

Communications

You can opt out of receiving promotional e-mails from us by clicking on the unsubscribe link in the email, or by changing your communication preferences when you log on to your account.  Please note that your opt-out will not affect subsequent subscriptions or non-promotional communications from us, such as such as administrative and service announcements.

Tracking Technologies Generally

Regular cookies generally may be disabled or removed using tools available as part of most commercial browsers. In some instances, a browser may include settings that allow you to preemptively block cookies from being placed on your computer. Please be aware that if you disable or remove cookies and similar technologies, some parts of the Website may not work properly. Also, if you revisit the Website from a different computer or using a different browser, you may not be able to limit browser-based Tracking Technologies in the same way. 

Analytics Services and Interest-Based Ads

The Website use third-party web analytics services, such as Adobe Analytics and Google Analytics, to help us analyze how visitors use the Website. For further information about Adobe Analytics and how they use analytics data, click here. To go directly to an opt-out tool for Adobe Analytics, click here. To learn more about opting out of data collection through Google Analytics, click here. 

Certain advertising networks and exchanges participate in the Network Advertising Initiative (“NAI”). NAI has developed a tool that allows consumers to opt out of certain interest-based advertising delivered by NAI members’ ad networks. To learn more about opting out of such targeted advertising or to use the NAI tool, click here. Please be aware that such opt-outs do not affect non-targeted ads. We are not responsible for the effectiveness of, or compliance with, any third-parties’ opt-out mechanisms or programs, or the accuracy of their statements regarding their programs.

Data security

We take reasonable measures to help protect personal information collected through the Website from loss, theft, misuse, and other unauthorized access, disclosure, alteration, or destruction.  Nevertheless, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through our Website.

Changes to this Privacy Policy

We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy, and the new effective date will be listed at the top of this page. Subject to applicable law, your continued use of the Website indicates your consent to the terms of the posted Privacy Policy. We encourage you to periodically review this Privacy Policy.

Contact us

If you have requests relating to your Personal Information, or if you have questions about this Privacy Policy, you may contact us by emailing hello@dahliahousecalls.com, sending a letter to The Privacy Officer at Dahlia Physician Housecalls LLC, 5318 Weslayan St #617, Houston, TX 77005, or calling 346-200-7035.